Privacy Policy

PRIVACY POLICY : UPDATED 24TH MAY 2018

Charlie Moo's is committed to protecting and respecting your privacy when visiting this website. This privacy policy sets out how Charlie Moo's will use any personal data that you provide, or that may be collected as a result of you visiting this website.

COLLECTED INFORMATION :

When you place an order Charlie Moo's will receive your name, address, phone number, optional delivery address and email address. These details will be used to process and deliver your order, or deal with any queries you have relating to that order.

By using the Contact Moo form on this website, I will receive your name and email address. The only circumstance that I will share your data is during processing your order or to comply with the law.

The delivery companies that may be given your details will not add you to their mailing list or contact you for any reason other than to fulfil your order. They will not share your information or use it for marketing purposes.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records. You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.

In addition to my own privacy policy, when paying for your order via PayPal, your data will be protected by PayPal's privacy policy. We will not and do not store financial / card information.

If you have any queries regarding privacy, or concerns about your personal data, please contact Joanne Dewberry : [email protected]

USE OF THE INFORMATION :

We use the information about you in the following ways:

  • To process your order correctly and advise you of any problems that may arise.
  • This information will never be shared with any third parties.

IP ADDRESSES AND COOKIES :

We may collect information about your computer; this is statistical data concerning your browsing actions and does not identify you individually.  This information includes your IP address where available, operating system, browser type and visits to the website. This information will never be shared with any third parties.

GOOGLE ANALYTICS :

We use Google Analytics to analyse traffic, see what content is popular and where readers come from. The User and Event retention period is 14 months and resets with each new event.

Google utilises data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under https://www.google.com/analytics/terms/us.html.

COMMENTS ON BLOG POSTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.  This information ie. email addresses is not used to contact you.

THIRD PARTY WEBSITES : 

Charlie Moo's website may contain links to and from other websites, advertisers and affiliates.  If you visit any of these sites please note that they have their own privacy policies and you should check these before submitting any personal data.  We do not accept any responsibility or liability for these policies.

SOCIAL MEDIA : 

The Pinterest Pin it, Google 1+, Twitter, Facebook, StumbleUpon and Instagram buttons and social widgets are services that allow interaction with those platforms.  They handle personal data in accordance with their privacy policy.

Pinerest : https://policy.pinterest.com/en-gb/privacy-policy
Google + : href=”https://privacy.google.com/intl/en-GB/index.html
Twitter : https://twitter.com/en/privacy
Facebook : https://www.facebook.com/about/privacy/update
StubleUpon : http://help.stumbleupon.com/customer/portal/articles/665220-privacy-policy-
Instagram : https://help.instagram.com/519522125107875?helpref=page_content

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